Account Manager
Tyk
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- As an Account Manager at Tyk, you own and develop long-term relationships with our customers.
- Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services.
- Ensure customers continue to realise value from the platform over time.
- Maintain strong partnerships.
- Collaborate with sales, product, and technical teams for support and clarity.
Requirements
- Experience owning customer relationships in a B2B SaaS or enterprise technology environment
- A track record of managing commercial customer relationships, including renewals and account growth
- Experience working with technical products or engineering-led organisations
- Ability to build relationships across both technical and business stakeholders
- Confidence leading commercial conversations and navigating complex customer environments
- Strong organisation, communication, and follow-through
- Experience collaborating with cross-functional teams to deliver successful customer outcomes
Benefits
- Everyone has unlimited paid holidays.
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
- Employee share scheme
- Generous maternity and paternity leave
- 401k, vision, dental & medical
- Volunteering Days
- Company retreats
- Employee Wellbeing platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship managementcommunicationorganisationcollaborationcommercial negotiationcustomer engagementstakeholder managementfollow-throughaccount growthrenewals