Tyba

Operations

• Own the end-to-end experience of our customers.
• Serve as the primary point of contact for strategic customer accounts, including facilitating customer meetings, providing product education and support, triaging product requests, orchestrating customer-specific analyses, and owning key stakeholder relationships.
• Drive customer onboarding and technical implementation processes, including management of complex asset and market integrations.
• Conduct technical analyses working with both internal / external APIs and large timeseries datasets.
• Serve as a subject matter expert on company products and relevant power market, utility, and state programs that impact modeling.
• Develop and maintain internal BI tools to conduct analyses to support sales opportunities and customer engagements.
• Research relevant incentive programs and regulations to support Tyba's customers.
• Be the voice of the customer to the company on how we can better serve customers to maximize value and retention; as part of this, you will provide feedback to Product and Engineering teams to inform our product development.
• Support Tyba Sales and Marketing teams with business development through your battery storage expertise and domain knowledge.

Consultant, Commercial Operations

Backend Engineer

• Lead engineering initiatives end-to-end
• Collaborate cross-functionally with Engineering, Product, Policy, and Marketing teams
• Demonstrate a high bar for code quality
• Exceptional communication
• Design, advise, and build the next versions of our GraphQL API
• Debug and fix production issues + participate in an on-call rotation.

Senior Product Software Engineer, Python

Data Scientist

• Train and evaluate forecasting models for new applications and use cases.
• Develop features for nodal electricity price forecasts, working with power market experts to identify predictive signals and integrate them into our forecasting infrastructure.
• Investigate model behavior in specific contexts, such as diagnosing forecast misses and identifying their root causes.
• Benchmark model performance by analyzing price forecast and battery dispatch backtests, defining the metrics that matter, and building dashboards to track them over time.
• Communicate model performance and behavior clearly to internal stakeholders and customers.

Analyst

• Own commercial analytics for your designated ISO market(s) — serve as the internal subject matter expert on market strategy and pricing dynamics.
• Partner with the engineering team to identify and prioritize performance improvement opportunities on a per-ISO basis; translate market insights into actionable product and model guidance.
• Produce weekly, monthly, and quarterly market intelligence for internal stakeholders and external customers — including performance recaps, market condition reports, and strategic commentary.
• Prototype internal tooling and monitoring infrastructure (e.g., risk outlooks, real-time market monitors, congestion).
• Collaborate with our policy team to navigate regulatory and market design changes in your ISO(s).

Consultant, Commercial Operations

Senior Product Software Engineer, Python

Data Scientist

Power Markets Analyst