Consultant, Commercial Operations

Tyba

Consultant supporting energy companies with data-driven solutions and driving client engagement. Onboard and nurture customer relationships while collaborating with various teams.

Posted 6/18/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $155,000 per yearWebsite

Tech Stack

Tools & technologies

PythonTableau

About the role

Key responsibilities & impact

Own the end-to-end experience of our customers.
Serve as the primary point of contact for strategic customer accounts, including facilitating customer meetings, providing product education and support, triaging product requests, orchestrating customer-specific analyses, and owning key stakeholder relationships.
Drive customer onboarding and technical implementation processes, including management of complex asset and market integrations.
Conduct technical analyses working with both internal / external APIs and large timeseries datasets.
Serve as a subject matter expert on company products and relevant power market, utility, and state programs that impact modeling.
Develop and maintain internal BI tools to conduct analyses to support sales opportunities and customer engagements.
Research relevant incentive programs and regulations to support Tyba's customers.
Be the voice of the customer to the company on how we can better serve customers to maximize value and retention; as part of this, you will provide feedback to Product and Engineering teams to inform our product development.
Support Tyba Sales and Marketing teams with business development through your battery storage expertise and domain knowledge.

Requirements

What you’ll need

3+ years of experience, ideally in consulting or customer-facing roles.
Independent learner who ramps quickly on unfamiliar, technical domains and reasons soundly with limited guidance.
Experience driving complex technical integrations end to end, ideally working closely with Engineering and other technical teams.
Strong working knowledge of Excel and BI tools such as Tableau; familiarity with Python and API-based tools is a plus.
Excellent verbal communication and presence: explains complex concepts clearly to any audience and stays composed under tough questions.
Excellent written communication: produces polished customer- and executive-facing materials that lead with the "so what."
Familiarity with energy markets, trading, or infrastructure financing is a plus.

Benefits

Comp & perks

Parental leave
medical benefits
unlimited PTO
Opportunity to own a stake in the company through an employee stock option plan.
Hybrid work model
remote work options
team offsites

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical implementationcustomer onboardingdata analysisAPI integrationExcelBI toolsTableauPythontimeseries analysis

Soft Skills

communicationcustomer relationship managementproblem-solvingindependent learningfeedback provisionpresentation skillscomposure under pressure