Operations

• Serve as a thought partner and operational support to the Head of People
• Own and execute cultural rituals including employee recognition (birthdays, anniversaries, values awards, milestone awards), employee engagement programs, and connection events (Coworking Days, biweekly virtual town halls, quarterly gatherings)
• Plan and coordinate quarterly all-hands meetings and connection events, including logistics, content coordination, A/V setup, accessibility needs, and memorable moments
• Manage employee survey administration and synthesis support, including engagement surveys and pulse checks
• Support DEIB initiatives including sustainable giving fund allocation, climate offset coordination, and weekly tips sharing
• Partner with the Head of People on cascading information to different constituencies across the organization
• Ensure multiple communication modalities are utilized effectively (Slack, Notion, Loom, etc.)
• Maintain high responsiveness in Slack channels
• Document answers to common questions and maintain organized, up-to-date internal resources in Notion and Slack
• Support planning and execution of external events (e.g. conference attendance, networking dinners)
• Launch and monitor onboarding and offboarding checklists, following up through resolution
• Coordinate with vendors for equipment, swag, and logistics
• Manage administrative operations including review cycles, handbook acknowledgments, and manager budget tracking
• Support larger strategic initiatives (Career Pathways, ESOP communications) as a program partner to accountable leaders
• Project manage smaller organizational initiatives by creating work plans, tracking progress, and adjusting as needed (and transparently communicating progress)
• Collaborate with internal practice groups or leadership team members to help run internal initiatives and operations efficiently and transparently
• Encourage, facilitate, and evaluate internal experimentation and process improvements across the organization
• Identify opportunities to strengthen cultural programs and internal operations as you gain organizational context

Culture & Operations Manager

Full-stack Engineer

• Design and develop software applications that address client problems while balancing technical feasibility and business requirements
• Contribute expertise throughout the client journey - from initial scoping and estimation through development and knowledge transfer
• Partner with clients to identify high-impact and pragmatic opportunities where AI can solve business challenges and deliver measurable outcomes
• Communicate technical capabilities in clear, business-focused language that resonates with clients and builds TXI's credibility as an AI innovation partner
• Develop proof-of-concept prototypes and demos that showcase AI possibilities and help clients envision transformative solutions
• Ensure AI solutions adhere to responsible AI, including considerations for security, ethics, privacy, bias, and transparency
• Continuously evaluate emerging AI technologies, capabilities, and limitations to identify new client opportunities and enhance TXI's AI service offerings
• Equip the demand team with the tools, insights, and technical validation they need to discuss AI solutions with clients confidently
• Upskill client teams and other TXIers to promote a culture of continuous improvement

AI Technical Lead

Product Designer

• TXI is looking for a Senior Product Designer who grounds innovation in humanity.
• Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they’re not trying to solve real user needs. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions.
• This role will commence as a 6-month contract with the intention of converting to a full-time position, contingent upon mutual fit.
• Don’t hesitate to apply if you don’t meet 100% of the criteria. We value strong product designers with leadership experience, especially in research and discovery, and encourage all interested candidates to apply.

Senior Product Designer

Manager

• TXI is looking for a Delivery Manager who loves to unpack a puzzle and work to see it solved.
• Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they’re not trying to solve real user needs. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption.
• This role will involve using agile methodologies to keep delivery on track, proactively mitigating risks while recommending improvements, and protecting the team’s health. You’ll also advise your clients by acting as an informed and empathetic sounding board and providing thoughtful, strategic recommendations on the long-term product roadmap. The ideal candidate has experience in consulting and must have experience collaborating with cross-functional teams in design, engineering, and product.
• Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re someone who identifies as a motivated self-starter and loves to thrive in ambiguity, we want to hear from you!