About the role
- Accurately input tailor orders into the system.
- Liaise with tailors and makers to communicate order modifications or changes.
- Monitor order status throughout production to ensure timely completion.
- Organize shipping arrangements based on customer preferences and requirements.
- Coordinate local garment alterations with precision and customer satisfaction in mind.
- Maintain accurate customer records in the CRM and invoicing system.
- Serve as a point of contact for customer queries and requests.
- Provide general administrative support to the team.
- Assist with end-of-month reporting.
- Perform other position-level duties as needed.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in administrative roles, preferably in retail or fashion.
- Proficiency in Google Workspace.
- Experience with CRM and accounting systems is highly preferred.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- High attention to detail and accuracy in record-keeping.
- Ability to multitask and prioritize effectively.
- Familiarity with office equipment and basic troubleshooting.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportorder managementrecord-keepingreporting
Soft skills
organizational skillstime managementcommunication skillsinterpersonal skillsattention to detailmultitaskingprioritization
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Management