Two Chairs

Internal Communications Program Manager

Two Chairs

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $104,600 - $115,000 per year

About the role

  • Write, edit, and produce high-quality internal communications including company newsletters, leadership announcements, policy updates, and employee-facing content
  • Manage regular communication cadences ensuring timely delivery and consistent voice across all channels
  • Draft and refine content for executive communications including talking points and presentations
  • Create templates and resources that enable consistent, effective communication across the organization
  • Coordinate logistics for All Hands meetings including agenda development, content collection, speaker coordination, and day-of execution
  • Manage pre-meeting communications, Q&A processes, and post-meeting follow-up materials
  • Support meeting hosts with presentation preparation and technical setup
  • Track and organize employee questions to ensure thoughtful, timely responses
  • Maintain internal communication channels (email, Slack, intranet) and ensure content is organized, accessible, and up-to-date
  • Monitor channel performance and engagement metrics, sharing insights with the Director
  • Coordinate with stakeholders across functions to gather content, manage timelines, and ensure alignment
  • Help manage the internal communications calendar to optimize timing and prevent over-communication
  • Execute internal communications projects independently from kickoff through delivery, consulting with Director at key milestones
  • Identify, document, and champion opportunities to streamline internal communication workflows, channels and processes, contributing to the long-term effectiveness of the communication system
  • Partner with DEIB, People Operations, and other teams to support initiative launches and ensure communications are aligned
  • Support Employee Resource Group communications and visibility efforts
  • Serve as a resource and mentor for colleagues seeking guidance on effective employee communications
  • Pull weekly engagement metrics from Mailchimp and other platforms
  • Create standardized metric dashboards for leadership review
  • Track sentiment trends across communication channels
  • Support bi-annual Internal Communication report compilation

Requirements

  • 5+ years experience in internal communications, corporate communications, employee engagement, or related roles demonstrating a track record of independently managing end-to-end execution of communication programs
  • Strong organizational and project management skills with ability to manage multiple priorities and deadlines
  • Adept at calendar management and scheduling across multiple time zones/stakeholders.
  • Demonstrated understanding of a for-profit business context and the unique demands of working in a high-growth, startup culture.
  • Meticulous attention to detail and commitment to delivering polished work
  • Ability to work independently while knowing when to seek input or guidance
  • Collaborative approach and comfort working with stakeholders across all levels of the organization
  • Technically savvy with an ability to quickly navigate and troubleshoot communication and presentation tools (e.g., Slack, video conferencing, decks) and provide ad-hoc technical support for high-stakes meetings.
  • Genuine enthusiasm for Two Chairs' mission and values around equity and authentic workplace culture
  • Experience with communication platforms and basic design tools, preferably Mailchimp, Figma, and Canva.
  • Background in healthcare, mental health, or mission-driven organizations is a plus
Benefits
  • Equity in a high-growth start-up
  • Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
  • Comprehensive medical, dental, and vision coverage
  • 401(k) Retirement savings options
  • One-time $200 Work from Home reimbursement
  • Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
  • Annual $500 subsidized company contribution to your healthcare FSA or HSA
  • Paid parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communicationscorporate communicationsemployee engagementproject managementcalendar managementcontent creationpresentation preparationmetric trackingcommunication program executionlogistics coordination
Soft Skills
organizational skillsattention to detailindependent workcollaborationcommunicationmentorshipproblem-solvingtime managementadaptabilitystakeholder engagement