Account Manager

Two Chairs

full-time

Posted on: 1/13/2026

Location Type: Remote

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💰 $100,000 - $135,000 per year

About the role

Monitor account health using dashboards, identifying data trends and potential shifts impacting the business.
Support development of the Account Health Scorecard, leveraging data tools to create standardized dashboards and templates.
Provide proactive support for the Director, Partner Success by monitoring data, highlighting opportunities or risks within the account and supporting development of materials to demonstrate value to the partner organization.
Lead and project manage implementation of new projects for each partner you are responsible for, including leading external facing meetings and driving the project to a successful launch.
Work cross functionally to identify other opportunities to demonstrate value for our payer partners, through examples like client testimonials, publications, other marketing materials, etc.
Provide day to day support for the payer partner organization as the first point of contact for issues with client complaints, data, reporting or other open items.
Maintain and cultivate current partner relationships and develop new relationships with key stakeholders and subject matter experts within our partners’ organizations.
Communicate regularly and proactively with internal stakeholders, providing transparency across Two Chairs on the health of each partner.

Experience working with health plan accounts and relationships
Experience in Client Services or strategic partnership management
Exceptional relationship-building skills: Ability to foster productive relationships both with health plans and internal cross-functional team, while managing multiple partners simultaneously and balancing priorities.
Strong communication and analytical skills: Outstanding written and oral communication skills, including the ability to create and present data demonstrating account health in an easy to understand format.
Operational and strategic excellence: An ability to prioritize and manage multiple projects while holding yourself and others accountable for deadlines and deliverables and successfully navigating internal and external needs.
Adaptability and resilience in high-growth environments: A capacity to thrive in fast-paced, dynamic settings by adapting quickly to evolving priorities, maintaining a positive and proactive mindset, and bringing enthusiasm, initiative, and creativity to each day.
Commitment to collaboration and service orientation: A collaborative spirit and strong service mindset.

Benefits

Equity in a high-growth start-up
Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
Comprehensive medical, dental, and vision coverage
One-time $200 Work from Home reimbursement
401(k) Retirement savings options
Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
Annual $500 subsidized company contribution to your healthcare FSA or HSA
Paid parental leave

Tip: use these terms in your resume and cover letter to boost ATS matches.

relationship-buildingcommunicationanalytical skillsoperational excellencestrategic excellenceadaptabilityresiliencecollaborationservice orientation