Twin Cities Spine Center

General

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine’s patient portal
• Schedule follow up appointments as requested by providers
• Coordinate the scheduling of interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to help facilitate a positive patient experience
• Contact patients via phone for demographic and/or insurance information
• Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Patient Registration Specialist

Assistant

• Room Patients
• Take vitals and patient measurements
• Enter orders per provider direction
• Assist physician in patient rooms as needed
• Accurate Electronic Medical Record entry
• Navigate through computer generated imaging
• Monitor the clinic schedule, facilitate clinic flow
• Work with outside imaging facilities for timely transmission of images and reports
• Facilitate the direction of the physician, physician assistant, nurse, and/or fellow in clinic
• Discharge the patient from the clinic with the appropriate information and documentation
• Work closely with registration, radiology, and medical records staff throughout the clinic day
• Travel to remote clinics as business needs dictate, including rotations at TC Spine’s outreach clinics
• Other duties and responsibilities as assigned

Patient Registration Specialist

Clinic Assistant – Non Certified