Staff Product Manager, Pro UI
Kraken Digital Asset Exchange
Senior Product Manager, Commerce Product Platform
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$142,800 - CA$178,500 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Own the product strategy and roadmap for payments and billing infrastructure (subscription lifecycle, transaction flows, pay-as-you-go, invoiced customers, compliance)
- Partner with engineering to define product specifications, design features, and deliver new functionality to customers
- Drive cross-functional execution across Finance, Risk, GTM, Engineering, and third-party vendors to deliver scalable, secure, and user-friendly systems
- Define and deliver against outcomes with a strong focus on metrics, speed, and business impact
- Partner across Technical Program Management, IT, Finance, Legal, and Support teams to ensure successful go-to-market for new product initiatives
- Iterate on core billing and payments infrastructure balancing business needs with long-term platform scalability
- Drive planning and prioritization, define and track key metrics, and work closely with engineers to define feature functionality and execute against the roadmap
- Engage with external customers and internal partner teams to gather product requirements and feedback through discussions, presentations, and preview programs
Requirements
- 8+ years of product management experience, ideally with billing/payment platforms for cloud products or services
- Passion and ability to decompose ambiguous problem areas
- Strong analytical skills
- Technical depth
- Customer-focused mindset
- Track record of delivering high-impact features from vision to specification to launch
- Experience managing multiple simultaneous projects across complex, cross-functional products at scale
- High ownership mindset (urgency, challenge blockers, escalate when necessary)
- Deep payments fluency (strategy, incentives, mechanics behind billing and payments)
- Vendor leadership experience with partners like Stripe, Zuora, tax tools, and compliance systems
- Excellent communicator with experience presenting to cross-functional stakeholders
- Bachelor's degree in Computer Science, Engineering, or equivalent experience
- Maintain industry knowledge and stay current with evolving regulatory requirements
Benefits
- competitive pay
- generous time off
- ample parental leave
- wellness leave
- healthcare
- a retirement savings program
- remote-first work / flexible remote work
- support for volunteering and donations via Twilio.org impact fund
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbilling platformspayment platformscloud productsanalytical skillstechnical depthproject managementfeature specificationmetrics trackingpayments fluency
Soft skills
customer-focused mindsetstrong communicatorcross-functional collaborationproblem-solvingownership mindsetability to decompose problemspresentation skillsleadershipurgencystakeholder engagement
