Twilio

Senior Product Manager, Talent Systems

Twilio

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$120,640 - CA$150,800 per year

Job Level

About the role

  • Build and maintain partnerships with System and Program Owners to manage expectations and drive cross-functional consensus, ensuring all technical configurations align with talent program objectives.
  • Serve as the primary functional expert for Talent and Recruiting systems, translating program requirements into technical specifications.
  • Partner with System Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with the long-term talent strategy.
  • Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to ensure every talent cycle meets the defined program objectives.
  • Establish and maintain robust technical documentation and translate complex technical constraints into clear business risks and opportunities for Talent and Recruiting leadership.

Requirements

  • 7–10 years of experience as an HRIS Architect, Systems Consultant, or Technical Product Owner specializing in Talent systems.
  • Deep Functional Expertise: Proven experience in Talent & Performance (specifically Succession and Talent Reviews) and Recruiting modules.
  • Compliance: Knowledge of global data privacy regulations (e.g., GDPR) as they relate to talent acquisition and performance data.
  • Systems Thinking: Proven ability to align complex, global talent programs with enterprise system architecture.
  • Operational Excellence: Strong background in technical governance, change management, and risk mitigation in a high-growth environment.
  • Configuration or architectural skills in Workday (Talent, Performance, and Recruiting).
  • Experience with Eightfold AI or similar talent intelligence platforms to drive program enablement and insights.
  • Experience collaborating with multiple stakeholders or System Leads in a shared-ownership environment.
Benefits
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRIS architecturetechnical specificationsfunctional testingUser Acceptance Testing (UAT)technical documentationconfiguration skillsWorkdayEightfold AIdata privacy regulationsrisk mitigation
Soft Skills
partnership buildingcross-functional consensusstakeholder collaborationsystems thinkingoperational excellencechange managementcommunicationproblem-solvingleadershiporganizational skills