Twilio

Senior Strategic Account Executive

Twilio

full-time

Posted on:

Location Type: Remote

Location: Singapore

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Job Level

Senior

About the role

  • Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce and fintech companies.
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
  • Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Requirements

  • More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
  • Experience in supporting India and Thailand territories.
  • Accountable for relationship management, cross sells, upsells and solutions consulting.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
  • Entrepreneurial mindset with appetite to define processes and build programs.
  • Fluency in Thai and Hindi (speaking and writing) is desired to work with the Thai & Indian customers.
Benefits
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
  • And much more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account strategyrevenue growthgross margin managementfinancial modelingdata analysisMEDDPICCsolutions consultingrelationship managementcross-sellingupselling
Soft Skills
consultative saleslisteninginfluencingpartnership buildingentrepreneurial mindsetanalytical thinkinggoal achievementcross-functional collaborationcommunicationcustomer advocacy