Lead a sales team focused on growing our public sector business throughout North America.
Expand Twilio.org’s public sector customer base by leading customer acquisition and growth strategy through the public sector field team.
Coach and mentor team to achieve quotas and growth for revenue and social impact goals.
Build partnerships across product management, marketing, partner alliances, finance, support, and operations.
Manage and expand important public sector customer accounts including federal, state and local agencies.
Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results.
Partner with Twilio teams and alliance partners to identify new revenue opportunities within account portfolio.
Grow pipeline with Marketing and Demand Gen and through individual prospecting.
Serve on cross-functional account teams with partner alliances, product, operations, marketing, support, and social and environmental impact team members.
Run disciplined forecasts, achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with a focus on deep discovery and advocating for customer needs.
Support new business and strategic accounts for revenue growth, opportunity creation, and customer satisfaction.
Provide support for Social Impact activities through regional Twilio teams in partnership with key Twilio.org customers and partners.
Requirements
7-10+ years of combined experience in strategic solution selling, sales leadership, managing or leading quantitative, highly analytical products and solutions for customers and teams.
4+ years in public sector roles focused on engaging organizations to utilize technology to increase their scale and public engagement
Ability to provide consultative engagement and influence decisions in complex, and high level, customer meetings
Comfortable working with highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing team business forecasts and financial models.
Entrepreneurial mindset with appetite to define processes and build programs.
Record of delivering revenue and gross profit results, especially for nonprofits and social enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.