Twilio

Senior Manager, Sales – Public Sector

Twilio

full-time

Posted on:

Location: California • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead a sales team focused on growing our public sector business throughout North America.
  • Expand Twilio.org’s public sector customer base by leading customer acquisition and growth strategy through the public sector field team.
  • Coach and mentor team to achieve quotas and growth for revenue and social impact goals.
  • Build partnerships across product management, marketing, partner alliances, finance, support, and operations.
  • Manage and expand important public sector customer accounts including federal, state and local agencies.
  • Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results.
  • Partner with Twilio teams and alliance partners to identify new revenue opportunities within account portfolio.
  • Grow pipeline with Marketing and Demand Gen and through individual prospecting.
  • Serve on cross-functional account teams with partner alliances, product, operations, marketing, support, and social and environmental impact team members.
  • Run disciplined forecasts, achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with a focus on deep discovery and advocating for customer needs.
  • Support new business and strategic accounts for revenue growth, opportunity creation, and customer satisfaction.
  • Provide support for Social Impact activities through regional Twilio teams in partnership with key Twilio.org customers and partners.

Requirements

  • 7-10+ years of combined experience in strategic solution selling, sales leadership, managing or leading quantitative, highly analytical products and solutions for customers and teams.
  • 4+ years in public sector roles focused on engaging organizations to utilize technology to increase their scale and public engagement
  • Ability to provide consultative engagement and influence decisions in complex, and high level, customer meetings
  • Comfortable working with highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing team business forecasts and financial models.
  • Entrepreneurial mindset with appetite to define processes and build programs.
  • Record of delivering revenue and gross profit results, especially for nonprofits and social enterprise customers.
  • Excellent verbal and written communication skills.
  • Bachelor’s Degree or equivalent years of experience.
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