Twilio shapes the future of communications; remote-first work and global inclusion. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Join the team as Twilio’s next Digital Sales Representative (Activate).
About the job: This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts.
Responsibilities: BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction.
WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
DON\'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same time
DRAW THE OWL: Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way
Qualifications: Twilio values diverse experiences... If your career is just starting or hasn\'t followed a traditional path, don\'t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required: As listed bullets.
Location: This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel: We may travel occasionally for in-person meetings.
What We Offer: Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation: The estimated pay ranges; The detailed lines.
The starting salary will be determined based on skills, experience, location.
Applications for this role will be accepted on an ongoing basis.
Twilio is an equal opportunity employer.
Requirements
At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
High adaptability, with comfort trying new things and building within a rapid-paced environment