Account Manager
twelveNYC
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
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About the role
- Proactively manage all new client briefs through production
- Efficiently manage all daily external client communication relating to active briefs through production
- Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment
- Lead the project management of all internal partners to respect Twelve’s expected response times and client’s ASL’s
- Track and cultivate new business activity, regularly engaging with prospective clients to develop partnerships and identify growth opportunities, and providing weekly status updates to stakeholders
- Continuously nurture and strengthen new business relationships to secure long-term partnerships through in-person meetings, calls, and consistent follow-ups
- Define and implement tailored client strategies to identify opportunities for growth, address client-specific challenges, and exceed sales and account targets
- Proactively identify and analyze needs, gaps, and areas of opportunity to capture within the client’s supply base to generate additional opportunities for Twelve
- Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities
- Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve’s solutions remain relevant and impactful
Requirements
- 6+ years of experience in the beauty, fashion, or luxury sector
- Highly analytical with the ability to think strategically and be a confident decision-maker
- Ability to travel within the EU
- Fluency in English, with additional languages as a bonus (French, Spanish, Italian, Mandarin, or Cantonese)
- Ability to manage multiple clients and multiple tasks efficiently in a professional and respectful manner
Benefits
- Time off in line with French regulations, including additional RTT days
- Hybrid working model, 3 days in office
- Discretionary bonuses
- Additional company days off (e.g. Birthday Day)
- Monthly remote work allowance
- Transportation reimbursement and health coverage in accordance with French regulations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
analyticalstrategic thinkingdecision-makingclient managementcommunicationcollaborationrelationship buildingproject managementtime managementmultitasking