Assist with tracking and maintaining Medicaid Pending reports for assigned SNF facilities.
Follow up with facility Business Office Managers, Social Workers, residents, and families regarding required Medicaid application documents.
Prepare, review, and organize Medicaid application packets to ensure completeness before submission.
Maintain accurate electronic and paper files of all Medicaid Pending cases, ensuring compliance with company policy and HIPAA regulations.
Help schedule and coordinate meetings, trainings, and conference calls related to Medicaid Pending accounts.
Support the Medicaid Pending Compliance Manager in monitoring aging reports and identifying at-risk accounts.
Communicate with Medicaid agencies, third-party vendors, and internal teams to obtain updates and resolve pending issues.
Assist in generating regular reports and summaries of Medicaid Pending account statuses for leadership.
Perform data entry, scanning, and document management tasks related to resident financial and application records.
Stay informed of Medicaid process updates and contribute to the dissemination of information to facility teams.
Requirements
A fire and passion for working with seniors
A flexible, fun, and energetic personality
High school diploma or equivalent required; Associate's degree in Business, Healthcare Administration, or related field preferred.
5 years of experience in a SNF healthcare business office, Medicaid processing, and long-term care environment required.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and document management systems.
Familiarity with billing or EMR systems such as PointClickCare is a plus.
Strong attention to detail and ability to maintain confidentiality.
Ability to work independently and collaboratively with remote and on-site teams.
Strong analytical skills and attention to detail required.
Professional image in both appearance and behavior.
Excellent written and oral communication skills.
Benefits
Financial Literacy Classes with Payactiv
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accident Insurance
Critical Illness Insurance
Cancer Insurance
Short Term and Long Term Disability
401(k) with Matching Contributions
Tuition Reimbursement
Paid Time Off
Holiday Pay
Birthday Day Off
Exclusive Tutera Perks
Advancement Opportunities & More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Medicaid processingdata entrydocument managementreport generationapplication reviewcompliance monitoringfinancial record managementorganizational skillsattention to detailanalytical skills
Soft skills
communication skillsorganizational skillsability to manage multiple prioritiesindependencecollaborationflexibilityenergetic personalityprofessional imagepassion for working with seniorsconfidentiality
Certifications
high school diplomaAssociate's degree in BusinessAssociate's degree in Healthcare Administration