Customer Service Representative
Turtle
full-time
Posted on:
Location Type: Office
Location: Somerset • New Jersey • United States
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Salary
💰 $19 - $20 per hour
About the role
- Phone contact with customers
- Scheduling customer returns
- Processing refused orders
- Resolving inbound receiving discrepancies
- Assist with vendor problems
- Coordinate office billing
- Use knowledge of electrical products
- Complete sales and orders and manage payments
Requirements
- High School Diploma or equivalent
- Experience in customer service
- Microsoft Word and Excel experience preferred
- Strong customer service skills
- Pleasant phone demeanor
- Ability to multi-task
- Ability to be flexible
- Draft and respond to emails in a professional manner
Benefits
- 401(k) plan
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Vacation
- Employee negotiated discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft WordMicrosoft Excel
Soft Skills
customer servicepleasant phone demeanormulti-taskingflexibilityprofessional email communication
Certifications
High School Diploma