Turquoise Health

Senior People Operations Manager

Turquoise Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $165,000 - $185,000 per year

Job Level

Senior

About the role

  • Own and lead core people programs end to end from design through rollout, adoption, and ongoing optimization. This includes onboarding, performance management cycles, career development, and manager enablement.
  • Own and evolve our People Operations infrastructure: Design, implement, and continuously improve the systems, processes, policies, and documentation that underpin every stage of the employee lifecycle, with a strong lens on equity and inclusion.
  • Drive operational excellence across People tools and systems: Own our HRIS and supporting tools (configuration, data integrity, workflows, and dashboards), identifying automation opportunities and ensuring our tech stack works as hard as we do.
  • Turn strategy into process: Take high-level People priorities and translate them into well-scoped, well-executed operational programs that scale with the business.
  • Use data to lead: Track, analyze, and synthesize people metrics and trends (engagement, retention, performance, DEI) to surface insights and recommend meaningful action.
  • Act as a change management leader: Champion and communicate process and policy changes across the organization, ensuring smooth adoption at every level.
  • Serve as a functional mentor and force multiplier: Provide guidance, coaching, and thought partnership to colleagues and cross-functional stakeholders.
  • Partner with leadership to develop and execute against the broader People strategy, connecting day-to-day operations to long-term organizational goals.
  • Monitor employment law compliance at the federal, state, and local levels, proactively reviewing and updating policies and practices to keep us ahead of the curve.
  • Help prepare and present People metrics reports for senior leadership, connecting data to business outcomes and informing strategic decisions.
  • Stay up to date on industry trends and bring forward-thinking recommendations to improve our programs, policies, and practices.

Requirements

  • 8+ years of progressive People Ops/HR experience, ideally in a high-growth, fast-paced environment with a track record of owning work at increasing levels of scope and impact.
  • Proven ability to translate strategy into execution.
  • Deep experience building and owning people programs end to end, including onboarding, performance management, and career development programs
  • Operational excellence with a sharp eye for inefficiency and a love of well-designed systems.
  • HRIS ownership experience. You've administered and optimized HR tools, built dashboards, and maintained data integrity across platforms.
  • A data-driven mindset and experience analyzing and presenting people data, using it proactively to identify trends and strengthen programs.
  • Experience coaching peers, influencing cross-functional partners, and influencing without authority.
  • Superior organizational and project management skills. You excel at managing multiple workstreams simultaneously, with strong attention to detail and a bias toward action.
  • Exceptional written and verbal communication skills, with the ability to engage authentically across all levels of the organization from ICs to the C-suite.
  • A "roll up your sleeves" attitude with the ability to operate autonomously in an ambiguous, remote-first environment.
Benefits
  • Competitive pay with equity options
  • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
  • Company-sponsored disability & life insurance
  • Unlimited PTO
  • 401(k) + 4% Matching
  • Fully remote work + flexible working hours
  • $750 work-from-home setup budget
  • Paid biannual in-person company summits
  • Quarterly $150 co-hanging stipend to meet up with coworkers
  • Monthly $100 health and wellness benefit
  • Generous paid family leave
  • Annual $1,200 learning & development stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
people programsonboardingperformance managementcareer developmentHRISdata analysisdashboard creationprocess designautomationemployment law compliance
Soft Skills
change managementcoachinginfluencingorganizational skillsproject managementcommunicationattention to detailstrategic executioncollaborationadaptability