Turnkey

Solutions Engineer

• Work directly with customers in the pre-sales phase to evaluate their use cases and guide technical decision-making
• Design and prototype lightweight integration examples using Turnkey’s APIs and SDKs
• Join technical calls to answer questions around security architecture, enclave infrastructure, and developer workflows
• Develop integration plans for customers and collaborate with the Customer Support team in their implementation
• Contribute to customer-facing materials: sample code, technical diagrams, implementation guides, whitepapers, etc.
• Collaborate with Sales, Product, and Engineering to scope integration paths and unblock deals
• Assist in completing security, infrastructure, and architecture due diligence forms
• Capture technical feedback and relay product feature gaps back to the internal team
• Contribute to the ongoing improvement of our developer experience, including flagging gaps in documentation or SDKs