Turgon AI

Engineer

• Own the last-mile execution of customer deployments – configuring, coding, customizing, and troubleshooting our AI solutions to ensure they work reliably in the customer's specific environment, data landscape, and workflows.
• Serve as the intelligent backstop when our AI agents require human judgment, review, or escalation. Identify patterns in these interventions and feed them back to the product and engineering teams to continuously reduce manual effort over time.
• Act as the voice of the customer inside Turgon. Synthesize customer pain points, edge cases, and feature requests into crisp, actionable briefs for the Product and Engineering teams. You will directly influence the product roadmap.

Forward Deployed Engineer

Manager

• Own Client Delivery: You own the relationship with the client's program lead and steering committee — managing status, risks, and blockers. When a workstream falls behind, you diagnose and fix it, not just escalate.
• Bridge Every Function: You earn the trust of engineering, product, sales, and the client at once — translating what the client needs into what the team builds, and turning that work into crisp, client-ready output at every step.
• Build the Methodology: After every engagement, you codify what worked into reusable templates and frameworks. You're building the product, not just running projects.

Forward Deployed Engineer

Delivery Manager