Turf Masters Lawn Care

Accounts Payable

• Review, verify, and process vendor invoices and expense reports in a timely and accurate manner.
• Supports the finance and operations teams by reconciling accounts, resolving discrepancies, and ensuring adherence to company policies and procedures.
• Contributes to maintaining strong vendor relationships and supports the financial health of the company by ensuring accurate and efficient payment cycles.
• Match invoices to purchase orders and receiving documents to ensure proper approvals and coding.
• Prepare and process check runs, ACH payments, and other payment methods according to company payment schedules.
• Reconcile vendor statements and resolve discrepancies by communicating with vendors and internal stakeholders.
• Maintain organized accounts payable files and records for audit readiness and compliance.
• Assist with month-end closing processes, including accounts payable aging reports and reconciliations.
• Respond to vendor inquiries regarding payment status and resolve issues promptly and professionally.
• Ensure compliance with company policies and procedures related to purchasing and payment processes.
• Assist in maintaining accurate vendor information within the accounting system.
• Support the finance team with additional tasks as needed to maintain the accuracy and efficiency of the accounting function.
• Perform other duties as assigned to support the financial operations of the company.

Accounts Payable Specialist

Customer Support

• Answer customer inquiries via phone, email, and chat in a friendly, professional manner.
• Schedule, modify, and confirm lawn care service appointments.
• Provide accurate information about our chemical lawn care programs, products, and promotions.
• Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members.
• Maintain detailed and accurate records of customer interactions in our CRM system.
• Proactively follow up with customers to ensure satisfaction and address any service-related questions.
• Assist with billing inquiries, payment processing, and account updates.
• Collaborate with sales and operations teams to ensure seamless customer service delivery.

Accounts Payable Specialist

Customer Service Representative