Tunstall Americas

Field Engineer

• Provide the highest quality repair and maintenance service to company and third-party products
• Demonstrate exceptional customer relation and interpersonal skills
• Work on equipment in customers' homes
• Collaborate with diverse customers, including vulnerable and elderly individuals

Field Service Engineer

Implementation Specialist

• Install, configure and commission Amazon Alexa and Amazon Smart Properties solutions within customer environments
• Carry out device deployment, setup, testing and troubleshooting activities on customer sites
• Support Wi-Fi connectivity validation, device registration and basic network troubleshooting
• Configure resident rooms, communal spaces and associated management consoles
• Deliver onboarding support and assist with scheme go-live activities
• Provide basic user guidance and training to scheme staff and residents
• Work alongside Tunstall operational, service and project teams during deployments
• Maintain accurate implementation records, deployment documentation and asset tracking
• Support pilot deployments, demonstrations and proof-of-concept activity