Tulip Interfaces

Senior TechOps Engineer

Tulip Interfaces

full-time

Posted on:

Location Type: Remote

Location: Japan

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Job Level

Senior

Tech Stack

AnsibleAWSAzureCloudGoGrafanaKubernetesNoSQLPrometheusPythonSQLTerraformTypeScript

About the role

  • Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia
  • Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally
  • Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle
  • Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it
  • Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing
  • Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis
  • Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support
  • Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration

Requirements

  • 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale
  • Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant
  • Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT)
  • Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
  • Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash)
  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Benefits
  • Direct impact on product and culture
  • Company equity
  • Hybrid Work Style
  • Learning & Development benefit
  • Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation
  • Commutation Allowance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DevOpsInfrastructure EngineeringCI/CDCloud ArchitectureAutomationObservabilityKubernetesTerraformAnsibleProgramming Languages
Soft Skills
Continuous ImprovementIncident ResponseRoot Cause AnalysisCollaborationDocumentation