Tulip Interfaces

Solutions Engineer – Manufacturing

Tulip Interfaces

full-time

Posted on:

Location Type: Remote

Location: Japan

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

ERP

About the role

  • Partner with plant-level and corporate stakeholders at a customer’s site (operators, engineers, IT, quality, operations leadership)
  • Lead design, build, and deployment of customer-specific Tulip solutions
  • Work side by side with customers and partners to implement solutions in live manufacturing environments
  • Deploy solutions to live production environments with minimal disruption
  • Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems
  • Work with machine data, events, and production context (orders, materials, routings)
  • Troubleshoot and resolve complex issues spanning software, data, and operational workflows
  • Serve as the technical owner for forward-deployed customer solutions
  • Serve as the technical authority during customer deployments
  • Advise on architecture, scalability, security, and reliability in regulated or high-availability environments
  • Document solutions and share learnings across internal teams
  • Communicate and work with broader customer team to strategize for success
  • Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design
  • Help generalize customer-specific solutions into reusable product capabilities
  • Contribute to internal process development, best practices, and cross-team collaboration

Requirements

  • 8-10+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles
  • Ability to walk a shop floor and independently identify opportunities for operational improvement
  • Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred)
  • Experience integrating systems and devices in manufacturing environments
  • Strong understanding of manufacturing workflows, quality, traceability, and operational constraints
  • Proven ability to lead complex technical or operational initiatives end to end
  • Strong project management, organization, and communication skills
  • Comfortable and experienced in customer-facing, technically deep conversations
  • Ability to think creatively and strategically while delivering practical solutions
  • A demonstrated commitment to viewing problems through the customer’s lens
  • Ability to learn quickly and lead by example in ambiguous environments
  • BS degree in Engineering or a related technical field (or equivalent experience)
  • Must be able to travel up to 75%
  • Business level of English to communicate with internal team and handle English knowledge database
  • A self-starter who identifies challenges and creates solutions without waiting for instructions.
  • Comfortable working in a fast-paced, ever-changing environment where roles and processes are still being defined.
Benefits
  • Direct impact on product and culture
  • Company equity
  • Hybrid Work Style
  • Learning & Development benefit
  • Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation
  • Commutation Allowance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
manufacturing softwareOperations TechnologyMESERPquality systemsproduction systemssystem integrationtroubleshootingarchitectureproject management
Soft Skills
communicationorganizational skillscustomer-facingstrategic thinkingproblem-solvingleadershipcreativityadaptabilitycollaborationself-starter
Certifications
BS degree in Engineering