Healthcare Customer Service Representative
TTEC
full-time
Posted on:
Location Type: Remote
Location: Colorado • Florida • United States
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Salary
💰 $16 per hour
Job Level
About the role
- Bringing humanity to business as a Healthcare Customer Service Representative
- Recommend upgrades to health plans
- Conduct research and do outbound calls regarding health care benefit and eligibility questions
- Assist members with logging into their online health account and locating doctor and facility information
Requirements
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits
- Base wage range of $16 per hour plus performance bonus opportunities
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceintegrity
Certifications
high school diploma