
Mid-Market Solutions Engineer
Trustwell
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $100,000 - $110,000 per year
Tech Stack
About the role
- Deliver product demonstrations and presentations to mid-market prospects in partnership with Account Executives and Key Account Managers.
- Understand prospect needs and pain points to effectively map platform capabilities to desired outcomes.
- Support discovery efforts and assist in building demo environments or configuring lightweight use cases to showcase value.
- Collaborate with Product Marketing and Sales Enablement to maintain updated demo scripts, collateral, and use-case playbooks.
- Serve as the technical resource during sales cycles to address product questions, integration feasibility, and data workflows.
- Provide feedback to Product and Engineering teams on prospect requests, competitive gaps, and emerging market needs.
- Assist with the creation of ROI models, RFP responses, and other deal-support documentation as needed.
- Stay current on industry regulations, customer personas, and how Trustwell’s offerings align to compliance and operational pain points.
- Participate in sales training, product certification, and continuous learning to support evolving sales motions and product updates.
Requirements
- Bachelor’s degree preferred (technical, business, food science, supply chain, or related field).
- 3–5 years of experience in a solutions engineering, pre-sales, sales consulting, or customer success role—ideally within a SaaS or enterprise software company.
- Strong presentation and communication skills with the ability to explain complex concepts clearly to both technical and non-technical audiences.
- Experience conducting live software demos for mid-market B2B SaaS prospects.
- Working knowledge of cloud-based software applications and the SaaS business model.
- Familiarity with concepts such as compliance workflows, traceability, supply chain systems, or food/nutrition software is a plus.
- Ability to build rapport quickly with buyers, from food safety to IT to C-suite leaders.
- Skilled in translating requirements into solutions and identifying the “why” behind the “what.”
- Strong organizational skills with the ability to manage multiple priorities across sales cycles.
- Comfort using CRM and sales enablement tools (e.g., Salesforce, Saleloft, HubSpot, ZoomInfo, etc.).
Benefits
- Full healthcare benefits, including medical, dental, and vision.
- Supplemental benefits, including STD, LTD, HSA, 401k, etc.
- Responsible Time Off (PTO) + Holiday Pay
- Competitive Compensation + Bonus!
- Excellent culture, growth opportunities, plus much more...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions engineeringpre-salessales consultingcustomer successlive software demoscloud-based software applicationsSaaS business modelcompliance workflowstraceabilitysupply chain systems
Soft Skills
presentation skillscommunication skillsbuilding rapporttranslating requirementsorganizational skillsmanaging priorities
Certifications
Bachelor’s degree