TRUMPF North America

Instructor

• Deliver technical training to customers and TRUMPF employees on TRUMPF machines, including product operation, maintenance, programming, and best practices
• Conduct standardized training courses at the Farmington Training Center or virtually
• Conduct customized training sessions at customer locations
• Develop and enhance training curricula, course materials, and instructional content during the first 1–2 years
• Develop curricula for new courses and write course documentation, focusing on Smart Factory topics
• Leverage the internal network to create courses that meet customer needs
• Present training classes to TRUMPF personnel and customers on applicable product lines
• Evaluate existing training procedures and manuals and review them with the Training Supervisor
• Implement improvements to meet customer demand and achieve high customer satisfaction
• Review and update curricula in response to customer feedback or technology changes
• Support Training 4.0 strategies, including virtual classrooms and Smart Factory topics
• Travel to customer locations and other TRUMPF facilities for training or research
• Provide evaluations of TRUMPF Service Engineers while in training
• Participate in projects, Continuous Improvement, and SYNCHRO activities