Trulieve

Manager

• Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and work with the general manager and other leaders to assure that any changes are communicated to employees
• Along with the General Manager, provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations when on duty
• Maintain professional working relationships with business partners
• Assist the General Manager in managing labor budget to meet the needs of the business
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

Assistant General Manager

Associate

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Dispensary Associate – Part Time

Supply Chain

• The Associate Inventory Manager is responsible for assisting the General Manager for 100% accuracy of the store’s inventory
• Responsible for overseeing the preparation and processing of product and patient transfers daily
• In charge of making transfer recommendations for product overages and shortages daily
• Maintain Inventory in compliance with state regulations as well as assist in the implementation of the company’s policies and operating procedures on inventory controls
• Analyzing and resolving any inventory issues that may arise
• Complete all work in accordance with company policies and procedures
• Monitor warehouse transactions (shipping and receiving, transfers)
• Ensure inventory records are always accurate
• Perform cycle counts daily, weekly, or monthly as needed
• Conduct inventory audits with the General Manager as needed
• Follow written audit programs and physical inventory to ensure integrity of company records
• Log receipts and documentation to ensure accurate inventory accounts
• Assist in scheduling of inventory and compliance personnel as required
• Perform system adjustments as required and conduct and/or participate in analysis of root cause for the adjustments
• Help determine, initiate, and execute subsequent corrective actions
• Collect, audit, and file required paperwork to ensure state compliance
• Maintain strictest confidentiality in compliance with regulatory compliance and HIPAA guidelines

Associate Inventory Manager

Technician

• Responsible for properly weighing, measuring, and filling various types of medical marijuana derivatives into the appropriate container accurately and efficiently.
• Label containers with the appropriate product labels.
• Maintain quality control measures to ensure high quality product.
• Maintain the highest levels of cleanliness and sterility within the packaging area.
• Other duties as assigned.

Oil Production Technician I – 2nd Shift

Dispensary Associate – Part-time

Supervisor

• The Temporary Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store.
• This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Responsible for handling and resolving patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.

Temporary Shift Supervisor

Dispensary Associate

• Monitor and maintain store inventory and ensure accuracy of inventory reporting
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Conduct inventory audits and any cycle counts required in partnership with the General Manager/Assistant General Manager
• Perform system adjustments as required and conduct and/or participate in analysis of root cause for any adjustments. Help determine, initiate, and execute subsequent corrective actions
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

• Provide exceptional customer service to customers, guests, and coworkers
• Provide empathy and compassion to patients
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
• Assist Managers and Shift Supervisors with returns in accordance with company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve Policies and Procedures
• Work directly with the leader on duty to enhance the customer experience
• Assist customers with any product or device issues
• Work with leadership and management to find solutions to customer issues
• Document customer issues and concerns on the customer's profile
• Maintain a clean and well-stocked workstation throughout the shift
• Perform additional team tasks on an as needed basis

• Guide customers on their journey into cannabis through education on benefits and side effects
• Provide exceptional customer service to customers and coworkers
• Prepare and process patient orders in a timely manner
• Document customer issues and concerns
• Maintain a clean workstation throughout the shift

Dispensary Associate – Part time

• Provide exceptional customer service to customers, guests, and coworkers
• Provide empathy and compassion to patients
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
• Assist Managers and Shift Supervisors with returns in accordance with company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve Policies and Procedures
• Work directly with the leader on duty to enhance the customer experience
• Assist customers with any product or device issues
• Work with leadership and management to find solutions to customer issues
• Document customer issues and concerns on the customer's profile
• Maintain a clean and well-stocked workstation throughout the shift
• Any other task(s) as assigned by Management
• Must possess a valid driver’s license and clear driving record to fulfill delivery driver role if needed
• Assist with processing all online orders, including deliveries, in a 2-hour timeframe if needed