Assistant General Manager
Trulieve
full-time
Posted on:
Location Type: Office
Location: Boynton Beach • Florida • United States
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About the role
- Supports the General Manager in leadership and supervision of store personnel
- Inventory tracking and management
- Achieving key performance metrics and ensuring the efficient daily operations of the store
- Ensuring regulatory compliance while delivering exceptional customer experience
- Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Ensure consistent regulatory compliance with all state specific regulations
- Review, communicate and ensure compliance with all company SOPs
- Provide coaching, training, and development to the team that is focused on company service standards
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations when on duty
- Maintain professional working relationships with business partners
- Assist the General Manager in managing labor budget to meet the needs of the business
- Maintain strict confidentiality and compliance
Requirements
- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
Benefits
- Opportunities for monthly bonuses
- 401(k) plan
- Comprehensive benefits package
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementcash handlingdata analysisregulatory compliancevisual merchandisingperformance metricsSOP compliancecustomer service standardsteam trainingemployee evaluation
Soft Skills
leadershipcoachingcommunicationproblem-solvinginterpersonal skillsconfidentialityteam developmentcustomer interactionrelationship managementstrategic planning