
General Manager
Trulieve
full-time
Posted on:
Location Type: Office
Location: Evans • United States
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About the role
- Leadership and supervision of store personnel
- Inventory tracking and management
- Achieving key performance metrics
- Ensuring efficient daily operations of the store
- Ensuring regulatory compliance while delivering exceptional customer experience
- Plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Review, communicate and ensure compliance with all company SOPs
- Evaluate employee performance and identify hiring and training needs
- Provide coaching, training, and development to the team
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations
Requirements
- Bachelor’s degree preferred
- Four years related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff
- Ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
Benefits
- Medical
- Dental
- Vision
- 401(k) with match
- Bonus potential
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory trackingperformance metricsregulatory compliancevisual merchandisingcash handlingdata analysis
Soft Skills
leadershipsupervisioncoachingtrainingcommunicationinterpersonal skillsprofessionalismconfidentialitydiscretioncustomer service
Certifications
Bachelor's degree