Trulieve

Assistant General Manager

Trulieve

full-time

Posted on:

Location Type: Office

Location: Orange Park • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $21 per hour

About the role

  • Support the General Manager in leadership and supervision of store personnel
  • Achieve key performance metrics and ensure efficient daily operations of the store
  • Ensure regulatory compliance while delivering exceptional customer experience
  • Partner with the General Manager to implement strategies to drive service standards and positive sales results
  • Maintain brand standards in visual merchandising
  • Review and ensure compliance with all company SOPs if changes arise
  • Provide coaching, training, and development to the team focused on service standards and accountability
  • Monitor and maintain store inventory
  • Responsible for handling and resolving patient issues and escalations when on duty
  • Maintain professional working relationships with business partners
  • Assist the General Manager in managing the labor budget

Requirements

  • Two years of related experience and/or training or equivalent combination of education and experience
  • Prior management experience, preferably in retail and/or customer service area is a plus
  • Must have prior cash handling experience
  • Must possess the ability to train, develop and evaluate a team of 40+ employees
  • Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
  • Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
  • Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
  • Ability to interact with customers and team members respectfully and politely
Benefits
  • Comprehensive benefits package including paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingdata analysisinventory managementvisual merchandisingregulatory complianceSOP compliancecustomer serviceteam trainingperformance metricsbudget management
Soft Skills
leadershipinterpersonal skillscommunicationprofessionalismcoachingteam developmentconfidentialitydiscretionproblem-solvingcustomer interaction