Manager
Claire's
Juniorpart-time$9–$11North Carolina · 🇺🇸 United States
Posted: 17 days agoSource: claires.wd12.myworkdayjobs.com
General Manager
Trulieve
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- The General Manager will be responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily operations of the store.
- This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
- Plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Ensure consistent regulatory compliance with all state specific regulations
- Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
- Evaluate employee performance and identify hiring and training needs
- Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations
- Maintain professional working relationships with business partners
- Schedule effectively within labor budget to meet the needs of the business
- Maintain strict confidentiality and compliance
- Perform other tasks that have been assigned by management
Requirements
- Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
- Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
- Must be able to pass a level 1 and level 2 background check
- Must be at least 21 years of age
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
- Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.
Benefits
- A comprehensive benefits package including paid time off
- Equal Opportunity Employer
- Supports a Drug Free Workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementcash handlingdata analysisemployee trainingperformance evaluationregulatory compliancevisual merchandisingcustomer servicestrategic planningSOP compliance
Soft skills
leadershipinterpersonal skillscommunicationprofessionalismconfidentialityflexibilityintegrityteam developmentproblem-solvingcustomer interaction
Certifications
Bachelor's degreevalid driver's licenseMVR background checklevel 1 background checklevel 2 background check