Business Analyst

• Serve as a key liaison between the Technology Delivery team and lines of business (LOBs).
• Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.
• Work closely with business stakeholders to understand business processes and strategies.
• Establish project and work request requirements using document, business process and workflow analysis; ensure all stakeholders are involved in requirements gathering activities.
• Facilitate requirements elicitation sessions and walkthroughs to plan, elicit, capture, analyze and validate business, functional and technical requirements.
• Perform current state analysis of existing business systems, applications and functions.
• Prepare user interface diagrams, business process and workflow diagrams for enhancements and large scale project implementations.
• Understand long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations as needed.
• Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and facilitate user acceptance testing.
• Assist/coordinate pre-planning activities (business case, project estimate, project risk assessment, stakeholder analysis, draft charter).
• Provide project and portfolio management for smaller projects and business enhancements.
• Facilitate routine meetings with business stakeholders and attend business unit management meetings as needed.
• Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
• Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. SDLC, Change Management).
• Coach and mentor junior level Business Analysts.

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