TrueTandem

System Analyst – Web Services Modernization

TrueTandem

full-time

Posted on:

Location Type: Remote

Location: Remote • Washington • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ApacheCloudDNSDrupalLinuxNGINXSplunk

About the role

  • Play a critical role in supporting our client’s Web Services program.
  • Focus on Linux system administration, configuration management, and operational support for digital solutions.
  • Work closely with the Technical Lead, Client Product Owner, and development team.
  • Perform Linux system administration, including configuration updates, patching, monitoring, and troubleshooting.
  • Manage server configurations, firewall rules, and FTP data exchanges.
  • Respond to operational alerts and incidents as part of an on-call rotation.
  • Support Agile and Scrum sprint activities by implementing configuration changes and system updates.
  • Document system changes, configurations, and release updates.
  • Support Drupal 11 environments through configuration updates, smoke testing, and basic development tasks.
  • Coordinate with developers and testers to validate deployments, troubleshoot issues, and ensure secure configurations.
  • Assist with environment migrations, automation, and monitoring using tools such as New Relic, Splunk, and Akamai.
  • Collaborate with leadership to analyze bot traffic patterns and identify malicious access.
  • Explore opportunities to integrate AI-based monitoring and pattern recognition tools.
  • Support the implementation of Zero Trust and continuous monitoring practices.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 3–5 years of experience in Linux system administration within a web hosting or enterprise IT environment.
  • Experience with Apache/Nginx, FTP/SFTP, DNS management, and firewall configuration.
  • Basic familiarity with Drupal (8–11) and experience supporting content management systems.
  • Working knowledge of Bash scripting, Git, and CI/CD pipelines.
  • Experience supporting Agile/Scrum environments.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication skills and ability to work closely with technical and non-technical stakeholders.
  • Experience supporting federal web hosting environments or working with DOJ, DHS, or other cabinet-level agencies.
  • Familiarity with AI-based monitoring, bot mitigation, or cloud security analytics.
  • Understanding of FedRAMP, FISMA, and Zero Trust security principles.
  • Exposure to New Relic, Splunk, or Akamai CDN for performance monitoring.
  • Linux certifications (CompTIA Linux+, RHCSA, or similar).
  • Active DOJ or federal agency clearance.
Benefits
  • Equal opportunity employer committed to diversity and inclusion in the workplace

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Linux system administrationconfiguration managementApacheNginxBash scriptingGitCI/CD pipelinesDNS managementfirewall configurationDrupal
Soft skills
analytical skillsproblem-solving skillstroubleshooting skillscommunication skillscollaborationability to work with technical stakeholdersability to work with non-technical stakeholders
Certifications
CompTIA Linux+RHCSADOJ clearancefederal agency clearance