Provide Service Market & Life-cycle analytics including share trends, installed base targeting programs and business planning activities to drive sales volume.
Leverage data to segment the market, identify targets and support Product Management expand sales through product launches and campaign activations.
Deliver Service market analytics to quantify the GE installed base, understand addressable market, and measure share performance across portfolios.
Drive share gain growth analytics by determining customers with aged GE assets for lead generation call campaigns and measure progress to achieve success.
Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams.
Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships.
Measure expansion efforts to drive upgrades of installed base assets.
Advance strategic channel coverage initiatives through analytics to increase effectiveness.
Partner with cross-functional teams to improve data quality leveraged in daily management systems (DMS) and deliver on routine leadership operating reviews.
Design, build and deploy Salesforce or Power BI dashboards to provide leading indicators, dynamic funnel metrics and predictive analytics.
Support commercial analytics in the transformation of Siebel Americas to ServiceMax.
Help drive new metrics, data visualizations to draw insights of install based performance trends across adjacent equipment sales and delivery teams.
Suggest improvements for enhanced efficiency and process improvements.
Requirements
Bachelor’s degree and 5+ years of Data & Analytics or relevant experience required
Master's degree preferred
3-5 years of experience supporting a large matrixed sales organization with demonstrated skills in real-time predictive sales process and funnel analytics
Strong analytics and reporting skills (i.e. Iterative modeling with ability to manage large datasets, assess impact, identify trends and insights to drive positive outcomes)
Critical thinker, ability to gather requirements and solve problems
Expert MS-Excel user
3-5 years of experience with Salesforce, ServiceMax, Siebel or similar tools
3+ years of experience with Salesforce dashboards and Power BI visualizations
Demonstrated awareness of how to succeed in ambiguous circumstances
Results oriented with ability to translate strategy with data and facts
MedTech or Healthcare experience.
Benefits
medical
dental
vision
paid time off
401(k) plan with employee and company contribution opportunities
life
disability
accident insurance
tuition reimbursement
Applicant Tracking System Keywords
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