TrueML

Client Services Coordinator

TrueML

full-time

Posted on:

Location Type: Hybrid

Location: Everett • Washington • United States

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Salary

💰 $21 per hour

About the role

  • Act as a primary point of contact for client inquiries, ensuring all professional correspondence is handled with clarity and speed.
  • Manage and audit client accounts with a high degree of accuracy.
  • Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms.
  • Manage multiple tasks simultaneously, ensuring that deadlines are met and nothing falls through the cracks.
  • Assist collections specialists with settlement offers and account notations.

Requirements

  • 1–3 years of administrative or client service experience, ideally in collections, fintech, or financial services.
  • Excellent verbal/written communication and strong organizational habits.
  • Proficiency in standard office software (Excel/Google Sheets is a must) and CRM tools.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
report generationdocument managementaccount auditingclient account management
Soft Skills
communicationorganizational skillsmultitaskingattention to detail