TrueML

Compliance

• Own the License to Operate: Take complete end-to-end oversight of our regulatory licensing programs.
• Master Regulatory Narratives: Lead our high-volume regulatory complaint process.
• Orchestrate Regulatory Audits: Act as the lead investigator during regulatory audits.
• Drive Program Evolution: Move beyond manual tracking by identifying bottlenecks.
• Manage External Alliances: Serve as the primary liaison for licensing vendors and state regulators.
• Deliver Data Intelligence: Create and maintain high-impact dashboards that translate complaint trends.
• Close the Loop on Risk: Take ownership of audit remediation.

Regulatory Compliance Lead

Engineering Manager

• Own primary window for B2B partners in TrueML’s ecosystem
• Lead a high-performing team of engineers
• Guide team in Domain Driven Design principles
• Partner with Product and Design leaders
• Oversee development using Next.js and TypeScript
• Manage the health and scaling of portal services in AWS
• Deliver high-impact features without technical debt

Engineering Manager, Client Portal

Full-stack Engineer

• Lead the architectural design and development of significant software components, systems, and features, ensuring they meet functional and non-functional requirements.
• Define and drive the technical strategy and roadmap for key product areas or infrastructure components, aligning with broader company objectives.
• Tackle the most complex technical challenges across multiple systems to deliver robust, well-engineered solutions.
• Mentor and provide technical guidance to senior and junior engineers, fostering a culture of excellence, innovation, and continuous learning.
• Collaborate with product managers, architects, and designers to define requirements and make key technical decisions.
• Champion best practices for software development, including code quality, testing methodologies, CI/CD pipelines, and system observability.
• Identify, analyze, and resolve complex technical issues and production incidents to improve system reliability and performance.
• Stay current with emerging technologies and industry trends to advocate for their adoption where they provide significant value.
• Uphold engineering standards and contribute to a culture of operational excellence.
• Drive progress on complex projects with strong ownership from conception through deployment.
• Participate in a 24/7 on-call rotation to provide timely resolution to production issues.

Staff Engineer, Payments

DevOps Engineer

• Improve System Architecture: Lead our push toward a modern, cloud-native organization by designing and managing scalable, resilient systems on AWS.
• Code Your Infrastructure: Own our Infrastructure as Code (IaC) strategy using Terraform, ensuring our environments are repeatable, versioned, and stable.
• Modernize CI/CD: Build and optimize high-velocity deployment pipelines using GitHub Actions, ArgoCD, and Helm to get code from "commit" to "production" seamlessly.
• Master Orchestration: Deploy and operate Kubernetes clusters, ensuring our containerized services are healthy, scalable, and easy to manage.
• Build Internal Tools: Act as a "force multiplier" for our developers by creating custom CLI tools, scripts (Python/Go), and frameworks that automate routine tasks.
• Drive Data-Driven Decisions: Enhance system visibility into performance and operational costs, giving engineers the data they need to make smart, impactful choices.
• Own Reliability: Perform deep-dive root cause analysis on complex system issues and implement long-term fixes that improve overall platform stability.

Senior DevOps Engineer

Robotics

• Architect End-to-End Solutions: Independently design, develop, and deploy RPA workflows that don't just work—they excel.
• Consult & Discover: Partner with cross-functional teams to look under the hood of their processes. You’ll analyze their workflows, determine if automation is feasible, and provide strategic recommendations to make their lives easier.
• Keep the Gears Turning: Take ownership of Bot Health. You’ll monitor, troubleshoot, and fine-tune existing automations to ensure they stay reliable and minimize any potential downtime.
• Write the Playbook: Maintain high-quality documentation for every project.
• Mentor & Influence: As a senior member of the initial development tier, you’ll share your lessons learned and best practices with the team.
• Stay Ahead of the Curve: Actively experiment with the latest RPA tools and industry trends, ensuring our automation stack remains modern and competitive.

RPA Developer

Account Executive

• Support the Sales Cycle: Partner closely with the Enterprise Sales Executive to support all phases of the sales cycle—from discovery to proposal to close—helping drive faster deal progression and higher close rates.
• Accelerate Opportunities: Proactively identify and address bottlenecks in active deals by preparing follow-ups, gathering client materials, and coordinating internal resources to keep deals moving forward.
• Conduct Research & Own Prospecting: Conduct market and account research to identify potential customers, prepare sales materials, and gather insights to personalize outreach.
• Manage Client Expectations & Experience: Assist in preparing for high-stakes client meetings (e.g., custom decks, tailored demos, competitive insights), attend calls as needed, take detailed notes, and own follow-up actions to maintain deal momentum.
• Optimize Sales Material: Customize pitch decks, case studies, and ROI calculators for specific verticals or clients to increase resonance and conversion.
• Leverage Pipeline Analytics to Adapt: Monitor active opportunities and provide timely updates or alerts on key actions needed to advance or close deals.
• Act as a Cross-Functional Liaison: Coordinate with Marketing, Product, Legal, and Solutions teams to gather and deliver information quickly—shortening response times on proposals, pricing, security reviews, and contracts.
• Conduct Competitor Analysis: Gather and maintain up-to-date intel on competitor offerings and positioning to help tailor messaging and overcome objections effectively.
• Leverage a CRM & Data-Driven Strategies: Ensure accurate and up-to-date CRM entries to support effective forecasting, follow-up, and pipeline hygiene.
• Identify Opportunities to Improve Processes: Continuously look for ways to streamline workflows, automate repeatable tasks, and improve internal processes to reduce sales cycle friction.

Junior Sales Representative

Revenue Operations

• Full-Cycle Systems Administration:
• Salesforce Architecture: Act as the primary admin for the entire revenue funnel. You will build and modify custom objects, complex validation rules, and Flow automations that support both the Sales cycle and post-sales CS workflows (e.g., Renewals, Health Scoring, and Expansions).
• Gong Management: Configure and optimize Gong for both Sales and CS. This includes building trackers to identify sales objections and trackers to identify client churn signals or expansion opportunities.
• Cross-Functional Integrations: Manage the tech stack (LeadIQ, Spiff, Atrium, Sales Navigator, etc.) to ensure information is synced correctly between Sales and CS, eliminating data silos.
• Technical Support: Serve as the first line of defense for all technical inquiries, resolving system bugs and user issues for the revenue team.
• Revenue Data & Forecasting:
• Unified Reporting: Build and maintain dashboards that visualize the health of the business, including Sales pipeline, Client Success health scores, Net Retention Rate (NRR), and Churn analysis.
• Forecasting Engine: Own the technical framework for forecasting. You will ensure leadership has accurate data for both new business revenue and renewal/expansion revenue.
• Data Integrity & Governance: Proactively audit Salesforce data. You will enforce the processes that ensure Sales reps and CS Managers are entering data accurately and on time.
• Enablement & Documentation:
• User Training: Lead training sessions tailored to the specific needs of Sales (prospecting/closing) and CS (onboarding/renewals/upselling).
• Playbook Development: Maintain technical documentation and SOPs for all revenue-related processes to ensure a consistent "Source of Truth" for the company.

Revenue Operations Analyst

QA Engineer

• Ensure Product Excellence: Execute functional, regression, and integration tests across our Web and API layers to ensure every release meets our high standards.
• Bridge the Gap Between Bugs and Fixes: Act as a "detective" by identifying, documenting, and tracking defects in Jira, providing developers with the clear logs and reproduction steps they need to succeed.
• Accelerate with AI: Work alongside senior mentors to use AI-powered tools (like GitHub Copilot and Gemini) to generate test cases and write your first automated test scripts.
• Own the Data: Contribute to the creation and maintenance of essential test data, ensuring our testing environments reflect real-world scenarios.
• Collaborate in an Agile World: Embed yourself in the Scrum process, participating in sprint ceremonies and translating user stories into actionable test plans.
• Grow Your Technical Toolkit: Move from manual execution toward automated scripting, following established standards to build scalable testing suites.

Quality Engineer I

• Contribute to both the technical and product roadmap, providing input and effort estimates during initiative discovery and execution.
• Collaborate with product managers and engineers to translate business needs into elegant, effective technical solutions.
• Anticipate and resolve challenges before they become blockers — identify potential failure points, plan solutions, and weigh trade-offs thoughtfully.
• Mentor and support teammates, sharing knowledge through pair programming, code reviews, and technical discussions.

Senior Software Engineer II, Agentic Workflows

• Own and evolve our modern Compliance Management System (CMS), ensuring it scales alongside our patented AI models and complex financial integrations.
• Lead the end-to-end design of compliance workflows for our new Payment Portal, including the construction of KYB (Know Your Business) and transaction monitoring protocols.
• Take full ownership of team SLAs, ensuring every internal and external request is handled with precision and speed.
• Partner directly with Product and Engineering teams to provide subject matter expertise, ensuring new features are built to the highest regulatory standards from day one.
• Lead the charge on internal and external audits (ISO 27001, PCI-DSS), transforming the audit process into a seamless, "audit-ready" thread of evidence and validation.
• Replace friction-heavy manual processes with automated, data-driven solutions. You will serve as the primary administrator for tools like AuditBoard to optimize our workflows.
• Transform raw compliance data into high-impact executive reporting and dashboards (Looker/Excel) that drive critical business decisions.

Director, Compliance & Risk

• Technical Execution: Develop and maintain streaming services, microservices, and serverless architectures (primarily AWS Lambda) to support high-volume messaging.
• Collaboration: Work closely with Product Managers, and fellow engineers to translate business requirements into technical implementations.
• System Health: Recognize and articulate technical debt, planning and executing clear paths to address these challenges while participating in on-call rotations to ensure production stability.
• Code Excellence: Lead by example through detailed code reviews, advocating for best practices, and ensuring thorough testing of all work.
• Innovation: Stay current with industry trends and introduce innovative techniques or emerging technologies that provide technical value.
• Mentorship: Provide technical guidance to other engineers.