Truemed

Product Manager, Merchant Payments – Integration

Truemed

full-time

Posted on:

Location Type: Remote

Location: CaliforniaTexasUnited States

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About the role

  • Own the end-to-end merchant experience: from developer onboarding and API integration through payment operations, revenue reconciliation, dispute management, and merchant dashboards
  • Own the developer platform roadmap: API design, documentation, sandbox environments, and integration tooling
  • Partner with engineering to design and ship platform integrations
  • Serve as the voice of the merchant — synthesizing feedback from sales, merchant support, and direct merchant conversations
  • Define success metrics for merchant health
  • Navigate the intersection of payments infrastructure and compliance requirements
  • Drive cross-functional alignment across sales, customer support, and engineering

Requirements

  • Developer or merchant-facing experience: 3–5 years in product management, solutions engineering, developer relations, or a technical customer-facing role.
  • API fluency: You've worked on or with REST APIs.
  • Operator mindset: You understand that retention is a product problem.
  • Communication as a superpower: You make complex technical concepts clear.
  • Bias for action: You've shipped a meaningful v0 in under two weeks.
  • AI-fluent: You use LLMs to move faster.
Benefits
  • Comp and equity in the top decile for Series A startups
  • Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions
  • 401(k)
  • Unlimited PTO
  • Based in San Francisco, Los Angeles, or Austin
  • Coworking stipend
  • L&D Stipend
  • 2x/year company offsites and 2x/year team offsite
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API designAPI integrationREST APIsrevenue reconciliationdispute managementmerchant dashboardsdeveloper onboardingintegration toolingsuccess metricspayments infrastructure
Soft Skills
communicationcross-functional alignmentsynthesizing feedbackoperator mindsetbias for actionclarity in technical conceptsmerchant advocacyproblem-solvingcollaborationcustomer-facing experience