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Operations

• Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
• Proactively intervene to ensure safety and regulatory compliance when required.
• Document all interventions, observations, and incidents using Notion and Google Sheets.
• Conduct post-trip analyses and flag operational anomalies.
• Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
• Track and report operational metrics and insights to team leads.
• Deliver clear handoffs and communication across shifts.

Assistance Operator – Autonomous Vehicle Operations

QA Engineer

• Actively monitor an assigned vehicle using the Remote Command (RC) interface and multiple camera feeds
• Proactively intervene when necessary using system tools
• Log all interventions and key observations in real time (Notion/Google Sheets)
• Conduct post-trip reviews and flag any anomalies
• Participate in Root Cause Analysis (RCA) sessions and contribute to the edge-case knowledge base
• Track and report operational metrics
• Ensure a clean shift handoff by communicating key context to the incoming Shift Lead
• Work across various teams to determine the calibration status on all fleet vehicles
• Manually drive test fleet vehicles to collect data after upgrades or repairs are performed
• Process collected data and utilize tooling to marshal the processing of sensor calibrations
• Conduct on-vehicle and offline validation
• Clearly and concisely communicate with necessary teams and channels on the status of each calibration
• Collaborate with the company's technical and engineering teams to troubleshoot issues and communicate solutions
• Ensure that the vehicles, equipment, and the workplace are clean and ready for use
• Provide logistical support for the movement and storage of vehicles/equipment
• Assist with paperwork and documentation related to vehicle readiness

Operator, Autonomous Data Tester

Support Engineer

• Provide continuous remote monitoring and real-time decision-making for autonomous vehicles under constant supervision
• Critical thinking to ensuring fleet safety and reliability during the transition to fully driverless operations — without an onboard safety engineer
• Actively monitor an assigned vehicle using the Remote Command (RC) interface and multiple camera feeds
• Proactively intervene when necessary, using system tools
• Log all interventions and key observations in real time (Notion/Google Sheets)
• Conduct post-trip reviews and flag any anomalies
• Participate in Root Cause Analysis (RCA) sessions and contribute to the edge-case knowledge base
• Track and report operational metrics
• Ensure a clean shift handoff by communicating key context to the incoming Shift Lead

Technical Support Operator

• Monitor assigned autonomous vehicles in real time using multiple camera feeds and the Remote Command (RC) interface
• Intervene proactively when necessary to ensure safety and compliance
• Document all interventions and observations using tools such as Notion and Google Sheets
• Conduct post-trip reviews and flag operational anomalies
• Participate in Root Cause Analysis (RCA) sessions and contribute to our knowledge base
• Track and report operational metrics
• Provide clear, concise handoffs to incoming shift leads

Vehicle Operations

• Review events, annotate per policy, and follow detailed guidelines
• Operate and maneuver vehicles; install and test equipment
• Track data using Excel/Google Sheets and internal web tools
• Support inventory, packaging, and shipping of equipment
• Maintain high safety and quality standards in daily operations
• Work independently or in small teams in a fast-paced environment

Assistance Operator – Autonomous Vehicle Operations

Operator, Autonomous Data Tester

Technical Support Operator

Vehicle Operations

AV Operations Analyst