TruBridge

Technical Writer

• Responsible for developing clear, accurate, and engaging written content
• Partner closely with cross-functional teams to translate complex concepts into user-friendly content
• Ensure materials are aligned with brand standards, regulatory requirements, and best practices

Technical Content Writer

Communications

• Develop a deep understanding of the products
• Create high-quality technical videos and written content in an environment with changing priorities and tight deadlines
• Create interactive self-guided training courses using video and written content
• Analyze stories, requirements, use the products, and communicate with SMEs and stakeholders to gather information for content creation
• Manage multiple projects from beginning to end
• Create content independently and in collaboration
• Use best practices and consistency in content creation
• Gather documentation review feedback and implement improvements
• Participate in documentation planning, publishing, process refinement, and improvement initiatives

Technical Communication Specialist

Systems Engineer

• Bridge the communication between market needs and the development teams.
• Design and guide development of TruBridge company applications.
• Support the analysis, design, and specification activities and deliverables for product development.
• Work as part of a remote team that’s encouraged to push boundaries and look at things differently.

Business Systems Analyst II

Account Executive

• Act as the primary commercial contact for all accounts within the assigned territory.
• Develop and execute territory plans aligned with TruBridge’s strategic priorities.
• Lead full-cycle sales activities: qualification, discovery, solution alignment, proposal development, negotiation, and close.
• Drive new business acquisition and manage renewals, cross-sell, and upsell opportunities across the TruBridge portfolio.
• Build and maintain a robust pipeline through proactive prospecting and relationship management.
• Serve as a trusted advisor to clients, understanding their business needs and aligning TruBridge solutions to deliver value.
• Support client success initiatives to ensure long-term satisfaction and retention.
• Conduct structured discovery to understand clinical, financial, and operational requirements.
• Partner closely with Business Units, Finance, Legal, and the Regional Business Development Executive (RBDE) to advance deals and ensure seamless execution.
• Coordinate with internal teams to deliver integrated solutions and resolve client issues promptly.
• Reinforce TruBridge’s enterprise-level positioning in community and rural healthcare markets.
• Represent TruBridge at industry events, conferences, and client meetings as needed.

Enterprise Sales Executive

DevOps Engineer

• Design, build, and maintain robust CI CD pipelines using Azure DevOps.
• Implement and manage Infrastructure as Code using Bicep.
• Manage and optimize Azure services including App Services, Azure SQL Database.
• Automate infrastructure provisioning, configuration, security hardening, and monitoring.
• Partner closely with development, operations, and security teams.
• Troubleshoot complex production issues, perform root cause analysis.
• Contribute to DevOps standards, tooling decisions, and process improvements.
• Mentor junior engineers and provide guidance during incidents and operational reviews.

Azure DevOps Engineer

Backend Engineer

• Design, develop, and maintain backend services and APIs using modern .NET technologies.
• Build and evolve scalable data solutions using SQL and Entity Framework.
• Apply strong object-oriented design principles, including SOLID, DRY, and established design patterns.
• Collaborate with frontend engineers working in React, JavaScript, and TypeScript to deliver end-to-end functionality.
• Participate in code reviews, contributing to a maintainable, high-quality codebase.
• Write and maintain unit tests to ensure system stability and reliability.
• Support application delivery through cloud platforms such as Azure and or AWS.
• Contribute to CI/CD pipelines and deployment workflows.
• Build and configure containerized applications to support modern deployment practices.
• Partner with DevOps and infrastructure teams to improve deployment, monitoring, and operational processes.
• Support and troubleshoot production systems as needed.

Software Engineer – Backend Platform

Content Marketing Manager

• Validate curated content against authoritative source documentation, including but not limited to CMS, AMA, specialty societies, and AHA guideline and medical dictionaries.
• Identify inaccuracies, inconsistencies, or gaps in curated content prior to release.
• Partner with content and QA team members to resolve questions when guidance is unclear.
• Develop and execute structured test cases to validate results.
• Document validation results, findings, and decisions using Jira and Confluence.
• Support investigation and resolution of content issues identified after release.
• Contribute to improving content quality standards and validation practices over time.

Content Quality Analyst, Medical Coding and Regulatory Content

Technical Program Manager

• Own delivery planning and execution for enterprise features, integrations, and customer onboardings
• Translate enterprise requirements into clear delivery plans, milestones, and dependencies
• Create and manage customer implementation project plans
• Create and manage Jira epics, stories, and timelines aligned with engineering standards
• Partner closely with Engineering to sequence work and manage dependencies
• Serve as a primary point of coordination for enterprise customers during implementation
• Help improve consistency and repeatability of enterprise delivery and onboarding processes

Technical Program Manager – Enterprise Integrations, Delivery

Accounts Receivable

• Perform pre-call analysis and check claim status via payer calls, IVR, or payer web portals.
• Document all claim activities in client software, ensuring a clear and compliant audit trail.
• Conduct post-call analysis and record after-call actions for claims follow-up.
• Review and interpret Explanation of Benefits (EOBs), authorizations, medical documentation, and physician notes prior to contacting payers.
• Analyze A/R data to identify underpayments, denials, and root causes; document with appropriate denial/adjustment codes.
• Ensure compliance with all reimbursement, billing, and regulatory requirements (including HIPAA).
• Convert denials into payments by filing appeals or correcting claim errors.
• Perform eligibility checks, claim submission, and resubmission as required.
• Monitor fresh claims, denials, suspensions, and appeals to ensure timely resolution.
• Meet or exceed daily/weekly productivity and quality targets.

Accounts Receivable Analyst – Ambulatory

Analyst

• Review teams’ production for errors and inaccuracies.
• Document and publish quality scores.
• Council and mentor team members to improve their quality scores.
• Create cheat sheets and reference guides to assist teams in improving quality.
• Be able to move seamlessly into the AR Analyst role temporarily if the need arises.
• Identify and report common trends in teams’ production, denials and any global issues.
• Maintain production and quality standards declared by the organization.

Quality Analyst

QA Engineer

• Oversee and execute QA audits for AR follow-up and billing rejection workflows
• Ensure audit findings comply with internal SOPs and client-specific standards
• Identify recurring error trends and provide actionable insights to reduce defects
• Collaborate with Operations, Training, and Supervisors to drive process improvements
• Generate and present quality reports and dashboards to leadership
• Maintain and update audit tools, SOPs, and feedback mechanisms
• Support onboarding and mentoring of new QA analysts through knowledge sharing
• Participate in calibration sessions with cross-functional teams and clients
• Lead root cause analysis (RCA) and assist in preventive action planning (CAPA)
• Conduct structured report audits to validate QA accuracy and consistency