TruBlue Home Service Ally

Manager

• Responsible for coordinating day-to-day business activities
• Managing customer requests and overseeing administrative processes
• Supporting the field technician team
• Ensuring smooth operational execution
• Preparing estimates and communicating with customers
• Processing customer approvals and service orders
• Issuing invoices and tracking payments
• Preparing operational and KPI reports
• Assisting with recruitment and onboarding processes

Operation Manager, Japanese Speaker

Administrative Assistant

• Maintain communication with customers via our office phone system, texting, and emails
• Schedule meetings with potential customers for our estimators
• Schedule approved jobs according to staffing availability
• Maintain inventory of all literature and marketing materials used by TruBlue
• Relay any communications between clients, staff, and management
• Track hours worked by employees per job
• Track purchases made for each job
• Assist the manager with sending out invoices when the projects are complete
• Assist estimators with material location and pricing
• Help maintain our social media accounts and email communication with our prospects

Office Manager – Administrator

Sales

• Proactively identify and engage prospective residential and commercial clients through cold outreach, networking, and local marketing efforts
• Educate potential clients on TruBlue's range of home maintenance, renovation and handyman services
• Develop and maintain a pipeline of qualified leads and manage the full sales cycle from initial contact to closing
• Establish relationships with HOAs, property managers, real estate professionals, senior service providers, and small business owners
• Represent TruBlue at community events, business expos, and networking groups to promote brand visibility
• Collaborate with operations team to ensure seamless service delivery and customer satisfaction
• Meet or exceed monthly sales goals with a focus on sustainable growth

Operation Manager, Japanese Speaker

Office Manager – Administrator

Sales Professional