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Office Manager – Administrator
TruBlue Home Service AllyPart-time remote Office Manager supporting TruBlue’s premium handyman and home-maintenance services. Coordinating customers, estimators, crews, schedules, job tracking, invoicing, and social media.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and customer satisfaction abilities while effectively managing schedules and inventory. Proficient in utilizing computer software and social media platforms to enhance client interactions and operational efficiency.
Highest-signal resume keywords
Excellent Computer SkillsCustomer Satisfaction SkillsSocial Media KnowledgeScheduling EfficiencyBasic Business Principles Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ExcelWordCRM PlatformsSchedulingInventory ManagementInvoicingMaterial Pricing
Soft Skills
Strong Work EthicRespectful Client InteractionAdaptability to InterruptionsTeam Collaboration
Tools & Technologies
Office Phone SystemSocial Media Accounts
Certifications & Qualifications
Driver's License
Industry Keywords
Customer CommunicationDiverse Socioeconomic StatusesCrew ManagementLegal US CitizenshipFluent English
About the role
Key responsibilities & impact- Maintain communication with customers via the office phone system, texting, and emails
- Schedule meetings with potential customers for estimators
- Schedule approved jobs according to staffing availability
- Maintain inventory of literature and marketing materials
- Relay communications between clients, staff, and management
- Track employee hours worked per job
- Track purchases made for each job
- Assist the manager with sending invoices when projects are complete
- Assist estimators with material location and pricing
- Help maintain social media accounts and email communication with prospects
- Set efficient schedules for a growing number of crew members
- Adjust schedules for last-minute cancellations, call-offs, and illnesses
Requirements
What you’ll need- Entry level position
- Excellent computer skills, including Excel, Word, and CRM platforms
- Excellent social media knowledge, including Facebook and Nextdoor
- Strong work ethic and pride in work
- Customer satisfaction skills and respectful client interaction
- Ability to communicate with clients across diverse socioeconomic statuses and age groups
- Ability to work with a diverse employee team
- Ability to set efficient schedules for growing crew membership
- Ability to adjust to interruptions, including cancellations, call-offs, and illnesses
- Basic knowledge of business principles, including profitability and efficiency
- Driver's license and transportation required
- Must be a legal citizen of the US
- Fluent English required
Benefits
Comp & perks- Regular Work Hours
- Flexible Scheduling
- 401K
- AFLAC (Accident Insurance included, other coverages available)
- 6 paid holidays
- Paid vacations
- TruBlue t-shirts, polos, and other company gear
- Strong Office Support after 6-month anniversary