Trualta

Coach

• Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials
• Create a safe, structured space for caregivers to share, ask questions, and support one another
• Document key themes or concerns raised in each session (attendance is tracked separately in Looker)
• Prepare for sessions as needed — some groups are anonymous, others are not, which may affect how you prep
• Follow Trualta's escalation protocol to flag urgent caregiver needs or risks (e.g., burnout crisis, safety concerns) to the Caregiver Success Manager
• Keep sessions focused on peer support and education — redirect individual medical or treatment questions to the caregiver's own care team rather than providing clinical advice
• Maintain confidentiality of everything shared by caregivers in groups, consistent with Trualta's confidentiality policy
• Stay within your assigned weekly schedule and communicate any changes with reasonable notice

Care Coach, Part-Time