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Care Coach, Part-Time
TrualtaCare Coach facilitating ongoing support sessions for family caregivers through empathy and relationship-building. Empowering families to care for loved ones with various challenging health needs.
About the role
Key responsibilities & impact- Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials
- Create a safe, structured space for caregivers to share, ask questions, and support one another
- Document key themes or concerns raised in each session (attendance is tracked separately in Looker)
- Prepare for sessions as needed — some groups are anonymous, others are not, which may affect how you prep
- Follow Trualta's escalation protocol to flag urgent caregiver needs or risks (e.g., burnout crisis, safety concerns) to the Caregiver Success Manager
- Keep sessions focused on peer support and education — redirect individual medical or treatment questions to the caregiver's own care team rather than providing clinical advice
- Maintain confidentiality of everything shared by caregivers in groups, consistent with Trualta's confidentiality policy
- Stay within your assigned weekly schedule and communicate any changes with reasonable notice
Requirements
What you’ll need- Licensed Non-Physician Practitioner (NPP), including: clinical nurse specialist (CNS), certified nurse-midwife (CNM), physician assistant (PA), clinical social worker (CSW), marriage and family therapist (MFT), mental health counselor (MHC), physical therapist (PT), occupational therapist (OT), speech-language pathologist (SLP), or psychotherapist
- Experience working directly with patients and families managing chronic illness, disability, or aging-related care needs
- Comfortable facilitating group discussions, ideally in a virtual/video setting
- Personal caregiving experience (formal or informal) preferred
- Comfortable using digital platforms (video conferencing, basic documentation tools)
- Reliable availability for the assigned weekly schedule
Benefits
Comp & perks- Competitive hourly pay
- A flexible, low-overhead commitment that fits around a primary clinical role
- The chance to make a direct, measurable difference in caregivers' lives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CommunicationEmpathyActive Listening
Certifications
Clinical Nurse SpecialistCertified Nurse-MidwifePhysician AssistantClinical Social WorkerMarriage and Family TherapistMental Health CounselorPhysical TherapistOccupational TherapistSpeech-Language PathologistPsychotherapist