Customer Service Specialist, Foreign Language Skills
Trodo
full-time
Posted on:
Location Type: Hybrid
Location: Mārupe • Latvia
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Salary
💰 €1,800 - €2,000 per month
Job Level
About the role
- Respond to customer inquiries and support tickets through Zendesk across various communication channels (email, chat, and social media)
- Provide detailed product and service information to assist customers with their purchases
- Address customer concerns, troubleshoot issues, and find effective solutions
- Maintain a polite, professional, and empathetic approach to customer interactions
- Collaborate with internal teams to resolve customer issues
Requirements
- No specific requirements listed.
Benefits
- Extended health insurance
- Flexible benefits (extra holidays or paid GYM)
- Growth & development opportunities
- Employee Purchase Program
- Mental health support program
- Fruits (and ice cream during summer), and refreshments in the office
- Family-friendly workplace
- Celebrations of employee's important life moments
- Team buildings and corporate events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcustomer serviceproblem-solvingempathycollaborationtroubleshootingprofessionalismpoliteness