Triumphs of Talent

Customer Support

• Respond to user inquiries across our support channels with speed, empathy, and accuracy.
• Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade.
• Advocate for users internally by surfacing recurring problems so we can fix root causes.
• Spot trends in user feedback and escalate them so we can stay ahead of issues as we grow.
• Contribute ideas and improvements that help the support team scale for the future.

Customer Support Agent