Triumphs of Talent

Account Manager

• Serve as the primary point of contact for 50+ high-value VIP customers, delivering white-glove, personalized support across channels (chat, email, phone, messaging apps).
• Manage VIP value levers including bonus requests, loyalty incentives, promotional offers, and bespoke experiences.
• Deepen customer loyalty through high-touch relationship management: hospitality-style touches, proactive outreach, and tailored recommendations.
• Collect, synthesize, and prioritize VIP feedback on product features and game mechanics; partner with product and engineering teams.
• Use dashboards and reporting tools to monitor VIP performance including revenue, activity, retention, bonus utilization, satisfaction.

VIP Account Manager

Security Engineer

• As our Founding Security Engineer, you will design, implement, and own the security foundations that protect Triumph’s players, funds, and data across all products and platforms.
• Your work will ensure that Triumph can survive any single technical failure, credential compromise, or infrastructure security incident without irreversible loss of funds, data, or company viability.
• As the primary security owner across our backend, mobile clients, infrastructure, and internal tooling, you’ll set the standards for how security is built, monitored, and operated at Triumph. You’ll report directly to our CTO + Co-Founder.
• Own all service account, IAM, and privilege-elevation systems across production infrastructure.
• Own disaster-recovery design and execution, ensuring that no infrastructure failure, security incident, or human error can cause irreversible loss of critical data, funds, or system integrity. Define and enforce recovery point (RPO) and recovery time (RTO) objectives for all existential data systems, and ensure infrastructure meets those guarantees.
• Ensure all security-relevant actions in production are auditable, attributable, and reconstructable after the fact.
• Own the technical implementation of data-protection controls required for GDPR and similar regulations, including data access controls, retention, deletion, and audit ability.
• Own backend controls that ensure client traffic cannot be intercepted, replayed, or modified in a way that leads to irreversible harm, including transport security standards, replay protection, and enforcement of client attestation mechanisms (e.g., App Attest / DeviceCheck).

VIP Account Manager

Senior Software Engineer – Security