Triptease

Head of Partnerships – NORAM

Triptease

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 per year

Job Level

Lead

About the role

  • Prospect and close contracts with new reseller partners
  • Own the end-to-end onboarding experience for new reseller partners
  • Deliver training, playbooks, and enablement content that sets partners up for success
  • Serve as their go-to resource for product, process, and performance questions
  • Build trusted, proactive relationships with partners
  • Drive regular performance reviews and health calls
  • Surface opportunities to increase partner-led revenue
  • Act early on churn signals and provide recovery plans
  • Track partner performance against KPIs like Net New MRR, activation velocity, and churn
  • Coordinate with internal teams to unblock partners
  • Partner with Sales to expand revenue within existing contracts
  • Work closely with Sales & Events to activate referral partners
  • Support partner-led events and track engagement and follow-ups
  • Ensure proper lead tagging and attribution
  • Collaborate with Product on partner-related integrations and features
  • Provide insights and feedback from partners to influence product direction
  • Help translate partner needs into commercial outcomes

Requirements

  • 5+ years in partnerships, account management, customer success, or channel growth roles
  • Strong communicator, able to tell the story behind the data
  • Able to balance structured operational work with creative problem solving
  • Comfortable managing multiple stakeholders and priorities
  • Analytical thinker, comfortable looking at revenue, churn, and growth metrics
  • Familiarity with tools like Salesforce, Looker, Notion
  • SaaS experience, preferably in travel tech or multi-product ecosystems
  • Experience working with partner programs, reseller channels, or GTM ecosystems
Benefits
  • Uncapped commission + stock options
  • 21 days PTO (increases after 1 year)
  • Work from anywhere (within ±3h of ET) + work abroad for 4 weeks/year
  • Pre-tax commuter benefits
  • Health & dental coverage
  • 401(k) with 3% match
  • $68 monthly wellness budget (Ben)
  • $325 annual learning budget
  • Enhanced maternity & paternity
  • Flex for childcare & life events
  • Volunteering day + discovery days + social retreats
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successchannel growthdata analysisKPI trackingrevenue metricschurn analysispartner program managementreseller channel experienceGTM ecosystems
Soft Skills
strong communicatorcreative problem solvingstakeholder managementanalytical thinkingrelationship buildingproactive approachtraining deliverycollaborationperformance review facilitationinsight generation