Tripco

Business Intelligence Developer

• Investigate trends, anomalies, and opportunities across the business and wider market, translating findings into practical recommendations that improve customer experience, commercial performance, operational efficiency, and strategic decision-making.
• Proactively identify opportunities for growth, optimisation, and innovation by analysing customer behaviour, market trends, competitor activity, operational performance, and emerging technologies. Surface insights that help the business prioritise investments and strategic initiatives.
• Design, maintain, and improve dashboards and recurring reporting that are clear, trusted, and genuinely useful to stakeholders.
• Actively identify opportunities to introduce AI-assisted workflows, automation, and smarter analytical processes to improve efficiency and business impact.
• Identify inconsistencies, gaps, and risks in data, reporting, tracking, modelling, and querying, helping strengthen governance, privacy, responsible AI usage, and trust in business-critical metrics.
• Partner with stakeholders across the business to understand their questions, shape analysis, and communicate findings clearly.
• Proactively find the needle in the haystack by exploring what is changing in the business and around it, why it is changing, and what should happen next.
• Maintain clear and practical documentation around key metrics, reporting logic, definitions, and analytical context to support consistency and better decision-making.
• Contribute to better analytical practices, reporting habits, and the data roadmap, strengthening the use of data across the business.

Business Intelligence Analyst