Tripco

Consultant

• Manage the entire onboarding process for new property partners, ensuring a smooth transition into the LekkeSlaap platform.
• Provide step-by-step guidance to hosts on how to create and optimise their listings, including uploading photos and writing engaging descriptions.
• Conduct training sessions and workshops for new hosts to ensure they understand the features and functionalities of the platform.
• Assist new and existing hosts with updating profiles and property information.
• Write and optimise property listings to meet company standards and align with brand guidelines.
• Communicate procedures and policies clearly to ensure host understanding and compliance.
• Provide ongoing support and resolve onboarding-related queries and technical or content issues.
• Collaborate with Sales and Customer Service teams to ensure a seamless onboarding experience.
• Monitor performance of newly onboarded properties and offer strategies to boost visibility and bookings.
• Gather host feedback to identify pain points and suggest process improvements.
• Stay current with industry trends to advise property owners on best practices and competitive strategies.
• Maintain accurate records of onboarding activities and documentation.
• Build and maintain positive relationships with property owners.
• Work towards achieving individual and team onboarding targets to contribute to overall business growth.

Onboarding Consultant