Billing and Follow-up Representative II – Hospital Medical Billing Follow-up, Variance
Trinity Health
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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Salary
💰 $19 - $29 per hour
About the role
- Performs the day-to-day billing and follow-up activities within revenue operations
- Serves as a member of the billing and follow-up team responsible for billing and follow-up of government and non-government accounts
- Provides training and guidance to lower level colleagues
- Documents claims billed, paid, settled, and follow-up
- Identifies and escalates issues affecting accurate billing and follow-up activities
- Communicates with appropriate hospital departments to clarify billing discrepancies
- Investigates overpayments, underpayments, credit balances and payment delays
- Prepares special reports to document follow-up services
- Assists in the training and education of Billing and Follow-up Representative I colleagues
Requirements
- High school diploma or Associate's degree in Accounting or Business Administration or related field
- Minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems
- Experience in a complex, multi-site environment preferred
- Hospital medical billing follow-up - variance - commercial payors experience highly desirable
- Experience with the Epic medical billing system needed
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Completion of regulatory/mandatory certifications and skills validation competencies preferred
- Excellent verbal and written communication and organizational abilities
- Strong interpersonal skills
- Accuracy, attention to detail and time management skills
- Ability to work independently
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingrevenue cycle functionsmedical billingclaims documentationoverpayments investigationunderpayments investigationcredit balances managementpayment delays resolutionreport preparationtraining and guidance
Soft Skills
communicationorganizational abilitiesinterpersonal skillsaccuracyattention to detailtime managementindependence
Certifications
high school diplomaAssociate's degree in AccountingAssociate's degree in Business Administrationregulatory certificationsskills validation competencies