TRINCA

Product Manager

• Manage the maintenance backlog (bugs, incidents, improvements, and enhancements)
• Ensure requirement clarity by writing User Stories and acceptance criteria concisely
• Align evolutionary roadmaps with stakeholders and business areas
• Monitor incidents, support prioritization, and ensure smooth communication with all parties involved
• Monitor metrics such as SLA, MTTR, and delivery quality, proposing continuous improvements
• Help structure processes and best practices to make operations more efficient

Product Owner – Mid-level

DevOps Engineer

• Implement and manage Azure cloud infrastructure, ensuring high availability and scalability.
• Configure and manage monitoring systems to track the health and performance of services.
• Automate operational tasks such as infrastructure provisioning, deployments, and server scaling.
• Manage critical incidents, ensuring rapid resolution and documenting solutions to prevent recurrence.
• Work with product and operations teams to define SLAs, monitor SLIs, and ensure SLOs are met.
• Develop and optimize CI/CD pipelines using Azure DevOps.
• Collaborate with development and security teams to ensure code changes, new features, and security practices do not compromise reliability.
• Monitor and adjust infrastructure resources to ensure cost optimization.
• Ensure compliance with internal standards and client requirements.