Customer Success Manager

• Coordinate the post-sale experience for Trimble Construction customers
• Own the initial stages of a customer’s post-sale journey
• Execute strategies for new customer onboarding
• Collaborate with cross-functional teams to deliver outstanding onboarding experiences
• Build and document deep understanding of your customers' business needs
• Actively foster the success of your assigned book of business
• Own and maintain account success plans in collaboration with the customer
• Execute proactive customer reviews to assess overall customer health
• Grow and expand customer product adoption and revenue
• Identify risks and growth opportunities for the Account Sales Rep to pursue

Customer Success Manager, French-speaking

Partner Success Manager